Yes we can always make people download and/or create accounts prior to the interview, but we'd like something that doesn't take any work on the interviewees end. Any APIs available that we can build a simple web portal around? PS : You can look at Signal RTC, it's a video chat web application (no need to install anyting, no browser plugins), which uses Web RTC and Signal R, works only on Chrome and Firefox, not IE.
From my experience with it, it works very well, the video and audio quality is clear and I've noticed little to no stuttering or lag.
Spend more time helping customers and less time looking things up.
increases agent productivity and connects agents with the immediate answers customers expect.
Which is the reason I created plug)This is pretty cool. It is very easy to get a working prototype up and running (started as a summer project, and three interns made the first working prototype in two weeks: but getting it to work smoothly in all kinds of situations, on all kinds of networks and handling bugs (which occur frequently) is another story.